10.09.2019, 12:23

Cloud Fob System Installed at Multiple Apartment Blocks

Your Housing Group, which manages more than 28,000 homes in the Midlands and North West England, has installed fob readers and a Cloud management system from Intratone during refurbishment works to 34 apartment blocks in Liverpool and Manchester.

Prior to the installation which was undertaken by Merseyside-based electrical contractor, Maintec Ltd, facilities managers issued and kept logs of physical sets of keys – many of which were never returned.

A previous attempt to migrate to fob entry also failed as it utilised a system which did not allow sufficient monitoring of fob usage. 

Trevor Hill, Senior Compliance Manager at Your Housing, says:

“One of the main objectives for installing the new system was to simplify key management, especially when granting access to contractors.

“With our old system, one of our team had to escort any contractors on site which was very time consuming.

“The new system also benefits the residents. If a user loses their fob, the operator is able to immediately establish its identity and disable it for future use. A new fob is subsequently activated and then dispatched. Every time a fob is used, the data is sent back to the remote operating platform, giving operators an overview of that particular gate or secured door’s activity. Any unusual activity is therefore easily identified and monitored.”

“The Intratone system gives us complete control and visibility. It also means we don’t have to approach a third party whenever a resident has lost a fob, or someone moves out. We have been so impressed with the potential time and cost savings that we have started a gradual roll out across more of our sites.”

Contractors can also be granted access using their mobile phone. Authorised users with access to the management platform can grant time-limited access that requires a particular phone number to be dialled into a door entry panel to gain entry.

Steve Cranshaw, Maintec director, adds:

“A new fob can be easily activated on the Intratone cloud-based management site and sent out to that individual. This saves time and money and enhances the security of each property.”