A collaboration between real estate SaaS platform Accruent and sister FAL Group brand ServiceChannel will facilitate process automation for operators of multi-site retail and commercial property.

Accruent describes the partnership as a significant milestone in its commitment to developing innovative industry-focused cloud solutions. By combining ServiceChannel’s cutting-edge SaaS platform with Accruent’s comprehensive capabilities, multi-site retail customers can now unlock unparalleled efficiency and performance in their facilities. This enables businesses to effectively manage maintenance and repairs, which make up over 70% of total facilities expenses, leading to enhanced cost management and operational effectiveness.

Accruent customers can now benefit from ServiceChannel’s cloud CMMS, managed services, and extensive network of more than 70,000 global contractors and providers, equipping them with the necessary tools to thrive in today’s competitive market. The ServiceChannel solution offers enterprise data analytics, actionable industry insights, invoice and payment automation, and proactive asset management. A dedicated customer success team offers expert advice and 24/7 support, which leads to faster time to value and less downtime for customers.

As part of the Facility and Asset Lifecycle (FAL) group, the two companies already serve many of the largest retail companies in North America.

Accruent joining forces with ServiceChannel empowers businesses to make more informed decisions,

Bill Pollak, FAL Group president, which includes Accruent and ServiceChannel, says: “Accruent joining forces with ServiceChannel empowers businesses to make more informed decisions, streamline operations, and optimize their built environment. It was born of a shared goal to create innovative facility and asset lifecycle management solutions worldwide.”

When paired with Accruent’s Lucernex and vxObserve solutions, the ServiceChannel offering provides multi-site retail customers with end-to-end lifecycle management tools for their built environment. This includes a best-in-class leasing and project management solution for real estate, a robust energy management tool, an IoT remote monitoring platform, and a cloud-based CMMS with facility management services and a robust global provider network.

For more information, go to www.accruent.com.