22.10.2019, 22:46

Solving a Residential Alarm Challenge

An residential alarm monitoring system in Henley-on-Thames has been configured to alert the housekeeper and security team at a private property rather than an alarm receiving centre (ARC).

DPJ Fire and Security had designed, commissioned, supplied and installed a new addressable fire and intruder alarm system when the property was extensively refurbished, and turned to Kentec’s Vizulinx alarm management solution to solve the monitoring challenge.

Steve Bidmead, Director of Projects at DPJ Fire and Security, says the solution was particularly attractive as it does not require payment of on-going service charges, before adding:

“The Vizulinx unit has the ability to monitor up to 16 inputs that can be configured independently to one another to send alarm, alert, fault, disabled, test, technical alarm and security messages to mobile phones, pagers and email addresses via SMS or internet connection.

“The unit was installed in under a day using a built-in web server page. It is very versatile and can be configured to monitor any system that can provide a fault-free contact. Future plans include having the unit monitor the water and heating systems.”

Brett Boyd, UK Business Development Manager, London and the South East at Kentec, adds:

“Since all events are sent immediately, users can reduce the number of false alarms by investigating the cause of the alarm before it is escalated, preventing any unnecessary disruption.”